www.halsalls.co.uk is a website operated and owned by A Halsall & Co, and we are authorised and regulated by the Solicitors Regulation Authority.
A Halsall & Co permits access to its site on a temporary basis and reserves the right to terminate or alter the service which we supply without prior notice.
Whilst we are committed to providing an uninterrupted web service, there may be occasions when the service will be restricted or terminated. We will not be liable for any restricted or terminated use.
We are the owner or licensee of all intellectual property rights on our site, unless we have stated to the contrary.
A Halsall & Co permits you to print sections of our site and download any links or pages for your own personal reference provided you do not alter or amend them in any way.
Whilst we are committed to providing information which is accurate and current, our site is not intended to be relied upon for the purposes of legal advice. We do not accept liability should any visitor to our site use or rely upon its content. You must always contact us personally for legal advice in any given situation.
Our site may contain links to other website addresses and these are supplied for your information only. We do not control any linked sites and do not accept responsibility for them or their content.
A Halsall & Co is committed to high quality legal advice and client care.
All firms of solicitors are obliged to attempt to resolve problems that clients may have with the service provided. It is important that you immediately raise your concerns with us at the earliest opportunity. We value you and would not wish to think you have any reason to be unhappy with us.
Richard Wynne Davies (Senior Partner) is the firms’ Client Care Partner with responsibility for overseeing our complaints handling process.
Halsalls have a procedure in place, which details how we handle complaints, and you can request a copy of it from any of our branch offices.
If you are unhappy about any aspect of the service you have received or about our bill of costs, please contact the solicitor dealing with your matter either by email, post or telephone. If your solicitor does not resolve your query or concern, or if you would prefer not to speak with him, you may contact any of the partners shown on our letterhead.
If you are not satisfied with our handling of your complaint you can ask the Legal Ombudsman to consider your complaint. The Legal Ombudsman can be contacted by post at PO Box 6806, Wolverhampton, WV1 9WJ, via the internet at www.legalombudsman.org.uk or by telephone on 0300 555 0333. Normally, you will need to bring your complaint to the Legal Ombudsman within the following time periods: 6 years of the problem arising; or 3 years of you becoming aware of the issue; or within 6 months of receiving a final written response from us about your complaint.